Team building is at the heart of effective organizations. The Reid Group provides team-building services for both those teams who have been in existence for some time and those that are just starting. These consultation and facilitation services are custom made for each organization and include:

• A diagnosis of what is currently in place and how well it is working
• An analysis of the current trust level, usually through personal interviews and an understanding of the issues, problems
• Obtaining concerns the team is facing
• A study of decision-making processes and recommendations about the most effective processes that need to be in place or clarified before team-building activities are designed and implemented

The Reid Group experience of developing successful working teams includes building groups where:

• All are both comfortable and stretched to accomplish worthwhile tasks
• Internal and external communication is effective
• Clarity is expected and action is taken
• Listening is a dominant characteristic of all in the group; disagreements are treated with respect and solved with an attitude of “win-win”
• The most valued form of decision-making is consensus
• Constructive criticism and positive feedback are the norm
• The group reflects on its own functions and takes time to share its evaluations and build in improvements as needed